HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
ability. Contact Garth on Garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
environment. · 4 years' experience in participating in on-call rotations, and providing after-hours support in