Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate various teams so that the customer's expectations are met. Upsell the Company's services and solutions. Serve between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal
articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate various teams so that the customer's expectations are met. Upsell the Company's services and solutions. Serve between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal
Tracker requires the services of a Radio Frequency Network Engineer in our Product Performance Department network of telemetry field units, used to tests customer's vehicles. · Manage an effective inventory control network and ensure that they are maintained in a serviceable condition at all times. · Ensure that any work cost-effective manner. · Liaise with internal / external customers on issues pertaining to the radio frequency network
Lead and manage the Client Services business unit, including Specialists, Engineers, Account Managers administrative staff. Lead, manage and grow the Client Services business unit, overseeing a team of Specialists individual is accountable for all aspects of client service contracts, including end-user devices, IT support Management, Project management and related services. The Services Manager will drive revenue, sales, solutions management and apply for tenders within the client services domain. Additionally, they will leverage their
solid mix of sales and service management experience. Extensive sales, service and p ipeline management products. Responsible for overseeing sales and service on printers, laptops, desktops, servers and storage and similar brands essential. Extensive sales, service and p ipeline management. Management of sales team products. Responsible for overseeing sales and service on printers, laptops, desktops, servers and storage
e, SQL Server
e, SQL Server
Maintenance/Support and Auxiliary Technical Support Services. ESSENTIAL FUNCTIONS: Hardware Maintenance: • message services • Maintenance of SQL Databases • Physical server maintenance at Data Centres Services: • Monitoring MySQL server status • Monitoring message services • Maintenance of SQL Databases • Physical server
updates to improve efficiency of tech solution services. Thrives in providing outstanding technical product Passion for providing excellent innovative product service solutions and support. Good understanding of networking