business unit, including Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists overseeing a team of Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists and administrative staff. This individual is accountable for all aspects of client service contracts, including end-user devices, IT support, Sales, Account Management, Project management and related services
mailbox creation and management • Microsoft 365 account administration • Microsoft Exchange e-mail administration archives, pending tickets etc) • Smarttrack, livechat account creation, management and support • Anti-Virus management support Office Maintenance: • Microsoft Outlook SMTP account setup • Microsoft Office setup • Management and equipment • User software installation • IT software account management • Setup of Desktop/laptop for new staff
effectiveness, and return on investment. Take accountability for maintaining platform standards and best