you passionate about providing exceptional IT support? Metis Ware is seeking a dedicated and knowledgeable environment at Metis Ware Supply first line IT support • Logging of all Incidents and Service request Continuously update calls logged during the call life-cycle • Work closely with resolver groups to ensure relationships Grade 12 • Tertiary IT qualification • Basic understanding of IT governance and controls • ITIL foundation certification (Optional) • SAP first line support knowledge (Optional) • Proficiency in relevant
inside out. They are often called upon to provide support to clients to be able to provide additional training t and time-management
processes, and providing dedicated training and support services to ensure customer success. Overview and inside out. They are often called upon to provide support to clients to be able to provide additional training Self-management and time-management Understanding of basic accounting principles Operational rental management
processes, and providing dedicated training and support services to ensure customer success.
Overview
inside out. They are often called upon to provide support to clients to be able to provide additional training
t and time-management
communication skills. Methodical approach to testing. Bug Life Cycle Management Software. Test Management Software communication skills. Methodical approach to testing. Bug Life Cycle Management Software. Test Management Software
good understanding of the full Software Development life-cycle. Have a general awareness and understanding possibly, internationally. Previous external customer support or consultancy experience. Attention to detail
automation tools.