adaptability to different personality types 1 year call centre experience in the igaming sector .
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
with relevant experience in the management of , Call Centres, Field support solutions, Logistics & Projects