adaptability to different personality types 1 year call centre experience in the igaming sector .
beneficial but not a must.
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
tasks.
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Experience with Agile software development and call centre/logistics environments. Excellent communication
(application support). Good understanding of call centre environments and equipment. Good understanding