the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores Services and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and in short term to real time basis. WFM RTA is responsible on hands on and real time suggesting, implementing multiple portfolio of store staff short term and real time scheduling needs, clocks and business requirements
the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores Services and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and in short term to real time basis. WFM RTA is responsible on hands on and real time suggesting, implementing multiple portfolio of store staff short term and real time scheduling needs, clocks and business requirements
adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
This person will be tasked with the following duties:
client systems Ensure client satisfaction at all times - during implementation and afterwards. Stay updated clients. Will be responsible for the following duties during each implementation: Provide info to Project consultant's schedule is planned and varies between these duties. On-site consulting the consultant will go to the monthly to ensure excellent NPS scores. General Admin including: Schedule Management (Daily Timesheets)
is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with a world-class Support Desk team. Working as part of a team, successful candidates will share our
Essential duties and responsibilities of the IT Support Desk Analyst
instructions and using a variety of remote access, user admin, and related tools. Requiremen
Setup and Administration on platform Accurate and timely setup of all client programmes on the adumo Engage including (but not limited to): Salesforce, Engage admin and merchant portals, 3rd Party SP Portals, BI & 3rd party vendors Tracks, follows-up and ensures timely fulfilment of all orders End-to-end management clients Works with 1st and 2nd line support to ensure timely response and resolution of client issues Escalates services Reduced turnaround times for orders Improved ticket response times Drives reduction in customer
continuous planning, mapping and integrating of Group Parts processes to match the requirements of the SAP ET2000 ET2000 and other interfacing system (e.g. Auto Part, E-Parts etc.) support. Ensuring timeous troubleshooting issues relating to Auto part & SD (Sales and Distribution) processes. Duties: Monitor interfaces and Distribution processes on ET2000 (SD) to ensure no time is lost due to system problems. Ensure minimum disruptions AutoPart, and E-Parts systems. Identify, coordinate, and troubleshoot all key Group Parts processes by liaising
Requirements: Own vehicle Konica Minolta Certified Duties: Provide timely and cost-effective maintenance and repair printers Liaise with the Service Coordinator to order parts Installation and configuration of new printers Identify Job specifics: Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair you must verify with Kontak Recruitment. Provide timely and cost-effective maintenance and repair of printers printers Liaise with the Service Coordinator to order parts Installation and configuration of new printers Identify
MuleSoft Integration platform and its constituent parts to positively contribute to platform feature and etc. Please note this is a 12-Month Contract. DUTIES: Work within the Platforms and Engineering Gateway MuleSoft Integration platform and its constituent parts to positively contribute to platform feature and experience with – MuleSoft Integration experience (admin, operational and development with be advantageous) please consider your application unsuccessful. see Duties & Responsibilities Negotiable