best practice knowledge to administrators and teachers in accordance with the learning goals of the school Engineer will in addition evaluate and advise on all technology components, such as software, hardware maintain technical and functional documentation for required systems. Develop and maintain Standard Operating BSc degree in Computer Science or relevant field Required Skills and Experience At least five (5) years
Understanding requirements and following code standards Estimate time taken for that requirement Identify accuracy of specifications in terms of development requirements Fix bugs with minimal return from Testers Unit implementation plan Generate all SQL scripts for implementation Generate all ADBS & WAR packages for Application Support DevOps Application support for all systems Research & Design Research system implications client expectations at all times Treat internal and external customers fairly at all times Management of
/>Carry out after hours and weekend maintenance on all server/network related upgrades, installations &
Telephonic & Remote Support:
Provide support to all users in the Group, be it physical or remote support
Handle all escalated 2nd line support
Handle all 2nd line support across all branches
Ensure Server Rooms neatness at all times
Experience required
Min 5 Years desktop support
minimum requirement with a relevant IT Qualification. MCITP will be advantageous. A+/N+ required
See
ESSENTIAL SKILLS REQUIREMENTS:
- Any additional responsibilities assigned in the
Quality assurance methodologies
- Coordinating all testing roles and responsibilities within teams
all levels
ADVANTAGEOUS SKILLS REQUIREMENTS:
- Experience
portfolio
- Manager to understand what actions are required to close out findings
ensuring that all test results are correctly recorded against the system
- Coordinating all testing roles
cloud-based application testing. ESSENTIAL SKILLS REQUIREMENTS: - Any additional responsibilities assigned - Quality assurance methodologies - Coordinating all testing roles and responsibilities within teams - Engagement with stakeholders at all levels ADVANTAGEOUS SKILLS REQUIREMENTS: - Experience with JIRA / Confluence portfolio - Manager to understand what actions are required to close out findings QUALIFICATIONS/EXPERIENCE ensuring that all test results are correctly recorded against the system - Coordinating all testing roles
Requirements:
Line Support to join their team Description Requirements: Relevant IT/Telecommunication qualification Understanding customer requirements Workstation setup. Update internal systems with all work carried out. end. Logbooks, hours worked on systems and confirm all is correct. Assisting Sales team with quotes if needed
Line Support to join their team Description Requirements: Relevant IT/Telecommunication qualification Understanding customer requirements Workstation setup. Update internal systems with all work carried out. end. Logbooks, hours worked on systems and confirm all is correct. Assisting Sales team with quotes if needed
under pressure is essential. He /she will also be required to assist the developers troubleshooting the system technical help, both written and verbal. • Attend to all logged support incidents and calls. • Communicate agreement for issue response/resolution. • Attend to all logged support incidents and calls. • Work closely root cause analysis using the RCA template when required. • Quality monitoring • Increase customer happiness level of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code
liaison between different departments, ensuring all stakeholders are informed about upcoming changes
review and authorize changes.
Track and document all change requests and their outcomes.
Generate
and their impact on the organization.
Ensure all changes comply with internal policies and external
/>Collaborate with project teams to understand service requirements and ensure readiness for deployment.
Engage
project managers, and operations teams to ensure all prerequisites are met before deployment.
Conduct