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Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
Do you have a minimum of 2 years internet support experience and is familiar with Radius Manager
Requirements:
Please refrain from applying
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O you have a minimum of 2 years internet software support experience and is familiar with Radius Manager
Requirements:
Please refrain from applying
role supervising a helpdesk team
role supervising a helpdesk team Working Experience in the IT industry supporting call centre operations
industry is looking for an IT Helpdesk Administrator. As an IT Helpdesk Administrator, you will be responsible responsible for providing basic 1st line support and assisting in the absence of the First-line Team. You ensure adherence by staff. This role as an IT Helpdesk Administrator will help you stay updated with Administration. Minimum 2 years of experience in an IT Helpdesk Administrator role. Minimum 1 year of experience seize the opportunity by applying now for the IT Helpdesk Administrator position at www.codematch.co.za
Responsibilities:
The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining matrix. Maintain oversight and control over all Helpdesk staff in relation to service levels and functional Responsible for delivering a particular service support within the agreed service levels, and owns all timeously and in line with SLA and OLA. Customer Support Answer, evaluate, and prioritize incoming telephone
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.