unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
business/economically knowledge
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Roles and responsibilities:
ESSENTIAL SKILLS REQUIREMENTS:
- SAP Technical Operations
- Incident Management (IM)
- Change Management (CM)
- Problem Management (PM)
- IT Operations Process Controls
- Good SAP System knowledge to support SAP Logistical Processes:
- SAP S/4HANA
experience required as an SAP Authorisations Consultant. Willing and able to travel extensively for up and negotiable. Reference: SAP Authorisation Consultant (2476) TB Understand the business requirements changes through configuration. Interact with consultants of other modules for Integration requirements activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving experience required as an SAP Authorisations Consultant. Willingness to engage with foreign customers
We are seeking an experienced SAP Specialist to leverage their technical expertise and specialization within SAP projects. Operating under minimal supervision, the SAP Specialist will engage with stakeholders to define requirements and priorities, perform systems analysis, design solutions, develop,
Frank International Title: Lead D365 F&O Consultant Location: Johannesburg Salary: Up to R75,000PM Understand technical design spec Define test conditions Consult within AX/F&O requirements Skills & Qualifications
We are seeking an experienced SAP Specialist to apply their technical expertise and specialisation within SAP projects. Under minimal supervision, the SAP Specialist will interact with stakeholders to define requirements and priorities, perform systems analysis, design solutions, and develop, suppor