We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Financial Services company to join its dynamic Debt Collections Contact Center where you will play a crucial develop and deploy AI models that improve debt collection strategies and customer interactions. Stay align with organizational goals and enhance debt collection performance. Monitor industry trends and advancements
tasks.
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
development, excellent problem solving skills, debt collection processes, excellent analytical skills and
the coordination of installations, deliveries, collections, stock and warehousing. We are looking for an Equipment (Stock Movement) Booking of Shipments (Collections and Deliveries) Following up and updating the Equipment (Stock Movement) Booking of Shipments (Collections and Deliveries) Following up and updating the quotations from installers for installations and service calls Communicating with the Installer with regards to
the coordination of installations, deliveries, collections, stock and warehousing. We are looking for an Equipment (Stock Movement) Booking of Shipments (Collections and Deliveries) Following up and updating the Equipment (Stock Movement) Booking of Shipments (Collections and Deliveries) Following up and updating the quotations from installers for installations and service calls Communicating with the Installer with regards to
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
Gap Analysis, Customer Data Analysis, Shopping Centre Research, etc. Keyword: GIS; Geospatial; Property; Landuse; Built Environment; ESRI; Feasibilities Collect, analyse, interrogate, and interpret data in line