Mtn Call Centre Jobs in South Africa
IT / Computing / Software
- E-merge It Recruitment (11)
- Communicate It (2)
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- Cyberpro Consulting (2)
- Datacentrix (2)
- Hi-tech Recruitment - Cape Town (2)
- Job Crystal (2)
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- Apmc (1)
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- Last 3 days
Call Coordinator Midrand NEW
Datacentrix
Midrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
share this job on whatsappQuality Assurer NEW
South Africa
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain NEW
Global Synapse Technologies LtdSouth Africa
R14k - R20k be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
Telecommunication Specialist NEW
Pretoria
tasks.
Management Specialist Cape Town NEW
ApmcCape Town Region
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
Service Delivery Manager Cape Town NEW
Asie PersonnelCape Town Region
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
Electrical Engineer Sandton NEW
HeadhuntersSandton
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
Engineer Cape Town NEW
Talent SauceCape Town Region
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Senior Server Engineer NEW
Pretoria
Negotiable outage
Field Support Engineer NEW
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
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