Global Company with a Cape Town office supporting an International Client base. Forming part of a global
ient in Microsoft office, SharePoint and OneDrive technologies
Microsoft office, SharePoint and OneDrive technologies ERP Support Experience MS Office Support Experience
Hardware Maintenance, Server Maintenance, Office Maintenance/Support and Auxiliary Technical Support Services New betting platform implementations (retail) Office Support: • Assisting staff with IT queries related
infrastructure
MS Server support
Office 365 Support
Desktop Support
QUALIFICATION
Hardware Maintenance, Server Maintenance, Office Maintenance/Support and Auxiliary Technical Support Services New betting platform implementations (retail) Office Support: Assisting staff with IT queries related to
issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
changes and linking to the relevant sales offices. Support the creation and approval of technical data
User Support Microsoft Windows & Office Application Support and Installation Windows Server Management Management & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues