Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service excellent communication abilities, and a customer-centric approach to service delivery.
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What
Support to Client.
Why
Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer be responsible for providing high-quality customer service and technical support to our clients. This issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
vision for product language and content across customer journeys
management, and optimization of lending products and services. This is an excellent opportunity for a dynamic Assist in conducting market research to identify customer needs, competitor offerings, and industry trends acceptance criteria based on business objectives and customer feedback. Collaborate with cross-functional teams Analyse data related to lending products, such as customer behaviour, usage metrics, and performance indicators to inform decision-making. Provide support to customers using lending products, including answering inquiries
certification
Essential: IIBA certification FTI certification Banking experience SAFe certification and experience Agile the detail spectrum. Senior, Business Analyst, Banking, Jira, Confluence, Aris, SAFe, process mapping
Consulting , A leading consulting house is seeking the services of a APPLICATION SUPPORT ANALYST ( CIB) who will & Payment Applications for our specialist banking client. The focus of the role is to provide support support to various user communities across the bank. Responsibilities will include: 24/7 Support. Knowledge Payments. Knowledge of SWIFT message standards, SWIFT Service offerings and related systems. Knowledge of Anti-Money thinking leader within the corporate investment banking arena
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
Description Senior Business Analyst: Banking: 1 year FTC IIIBA Endorsed Certification: AAC, ECBA, CCBA Discipline, Techniques and Practices • Microsoft Office Product Behavioral Competencies • Decision Making • Initiating Action • Continuous Improvement • Customer Orientation Please note Communication will only
Software System Designer: Banking: 1 Year FTC
We are looking for a (REST, SOAP), iOS, Java, Java (JEE/EJB), Kibana, Service-Oriented Architecture Project demand needs MAUI