Outsurance Call Centre Jobs in South Africa

Call Centre Agent - Cape Town

 Tsogo Sun

King William's Town

adaptability to different personality types 1 year call centre experience in the igaming sector .

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Call Coordinator Midrand

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and

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Contact Centre Agent Alberton

 Altron Fintech

Alberton

unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements

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Data Centre Engineer - Cresta NEW

Cresta

 Market Related

implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment.

The role involves collaborating practices to support the organization's data centre operations.

DUTIES AND RESPONSIB data centre infrastructure, equipment, and systems.

Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity

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Managed Services Manager

Centurion

beneficial but not a must.

Quality Assurer Ethekwini North (umhlanga / Tongaat)

 Masa Outsourcing Ltd

South Africa

Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant

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Managed Services Manager

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Services Manager Tshwane (pretoria)

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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Quality Assurer

South Africa

is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications

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