Upgrades the faults that cannot be handled by the second line of microwave equipment to the third line of
Upgrades the faults that cannot be handled by the second line of microwave equipment to the third line of
Responsible for providing first and second line technical support and installation of NEC systems, troubleshooting Respond to customers queries and complaints Perform second and third level support for day to day operations
lightning-fast reflexes, and the ability to make split-second decisions under pressure.
Skills
related qualification or experience First and/or Second Line Support Experience Experience in working with
requests and perform the required analyses Provide second line support for technical and functional solutions
and perform the required analyses
applications to meet business requirements; provide second and third level support to the company to reduce
join their team. Key Responsibilities: Handling Second Level Technical support to both internal and external
join their team. Key Responsibilities: Handling Second Level Technical support to both internal and external