by defining CX KPIs, engaging frontline and back-office staff, and providing training and coaching.
Design innovative and effective solutions that address client needs, incorporating best practices and solutions and develop mitigation strategies to address them.
Your
iOCO Infrastructure Services through Sales or Bid Office
collaborate with the Product Team, and support the Head of Dev and the broader Dev Team. Assist in handling handling operational issues, fix bugs, and address product-specific queries from various stakeholders. Stay
Data Analyst for their Johannesburg and Durban offices Maintain spreadsheet models to perform the required findings to supervisor. Liaise with department heads in aid of cooperation and resolution of issues.
ROIs to its stakeholders and partners. IT Sales (Office Bound) Technical Knowledge: Understanding of IT client's requirements and providing solutions that address their specific needs and challenges. Problem-Solving be able to think critically and creatively to address client needs. Adaptability: The IT industry is relationships with clients by understanding their needs, addressing concerns, and providing excellent customer service Negotiate terms with clients to secure sales, addressing any objections or concerns they may have. Guide
mentoring and coaching
designated service providers and escalate issues to head office as necessary. Financial Management: Assist with problem-solving skills. • Proficiency in Microsoft Office Suite and ERP systems. • Commitment to maintaining
designated service providers and escalate issues to head office as necessary. Financial Management: Assist with problem-solving skills. • Proficiency in Microsoft Office Suite and ERP systems. • Commitment to maintaining
solutions clearly and compellingly, effectively addressing client concerns and objections
Develop an
technologies
Work with engineering teams to address technical inquiries and resolve issues
Collect
technical sales role
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Strong sales acumen
solutions clearly and compellingly, effectively addressing client concerns and objections
Develop an
technologies
Work with engineering teams to address technical inquiries and resolve issues
Collect
technical sales role
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Strong sales acumen