Tier 2 Security Analyst - Western Cape A company providing secure cloud transformation by combining Microsoft
Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context. Description To lead a team of second line technic
vacancies within our IT Support Team: one for a Tier 2 IT Support Technician and another for a Tier 3 40-kilometer radius of either Midrand or Sandton Tier 2: Desktop support, Application reloads, remote support maintain the security roadmap Relevent to the job. Tier 2 - R15000-R25000 per month Tier 3 - R25000-R40000
infrastructure, supporting Cloud migrations, and providing Tier 2 support for our Azure-based software platform. migrations for clients, leveraging Azure services.
Tier 2 Support: Provide technical support to clients,
Technical Support Skills: Ability to provide Tier 2 technical support, troubleshoot issues, and resolve
infrastructure, supporting Cloud migrations, and providing Tier 2 support for our Azure-based software platform. migrations for clients, leveraging Azure services. Tier 2 Support: Provide technical support to clients, Azure. Technical Support Skills: Ability to provide Tier 2 technical support, troubleshoot issues, and resolve
monitoring, corrective intervention tickets and Tier 2 network operations support requirements, including minimise downtime Taking accountability for providing Tier 2 network operations support, resolving complex technical
Drivers License CompTIA A & N (Preferred) Tier 1 & 2 support Experience
responsibilities Resolving all escalations from Tier 2 support. Implement changes and projects such as
(IOCs) and potential security breaches. Provide Tier 2 support for escalated security incidents and collaborate
integrity is maintained Leading and managing a team of Tier 2 Support agents, while also managing a team of Tier