ong>Training Administration:
qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: CAREER
Service Level Agreement Perform installation and training on products Log all interactions on internal system Contact customers to provide installation and training Outbound calls to customers to provide feedback N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
adaptability to different personality types 1 year call centre experience in the igaming sector .
responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities include conducting developments and support from supplier To provide training and support to all franchises To escalate decisions appropriate To document all obstacles, delay and escalate where necessary Monitor SuperSport Schools cameras, manage Provide the required training to the Franchise training requirements as per the Training Schedule and ad-hoc appropriate To document all obstacles, delay and escalate where necessary Monitor SuperSport Schools cameras, manage
network faults according to Network Management Centre Fault Handling and Escalation Procedures within routine tests Providing technical leadership, training and support to staff Conducting handover at shift Participating in departmental projects Providing support where required Matric essential, tertiary qualification
General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. · Tasks could Relevance) Accuracy and Timeous Reporting (Where Applicable) Training and Collaboration with client and other
64 PTY Ltd , which has been offering corporate training to the South African government and the private including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors standards. Ability to effectively advise clients where required. Proven experience in Project Management