Call Centre Assessment Interview Jobs in Western Cape
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Manager - Contact Centre Operations - Global Technology
Exl
Cape Town Region
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) coach and give feedback on an ongoing basis. Interviewing skills Strong written and verbal communication Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) coach and give feedback on an ongoing basis. Interviewing skills Strong written and verbal communication
share this job on whatsappBusiness Analyst Cape Town
Dlk GroupSouth Africa
Documenting business process requirements through interviews or facilitation sessions. Conducting engagements Preparing business cases and conducting risk assessments. Conducting playback sessions(presentations) extracted from the business documents and through the interview process is accurate and complete. Responsible between IT and the business using data analytics to assess, processes, outlining problems, determine requirements
Technical Support Engineer Cpt - Cbd
Recru-itCape Town City Centre
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities external suppliers. The interview process will consist of a face to face to interview along with a practical practical skills assessment. Monthly
Senior Business Analyst Cape Town
Dlk GroupSouth Africa
Liaise with the business to arrange workshops, interviews, meetings and for the collection and distribution provincial initiatives and solutions. Conduct interviews with key role-players within the various departments conduct business and IT risk assessments. Conduct solution assessments and validation and provide report
Senior Business Analyst Cape Town
Dlk GroupSouth Africa
Liaise with the business to arrange workshops, interviews, meetings and for the collection and distribution provincial initiatives and solutions. Conduct interviews with key role-players within the various departments conduct business and IT risk assessments. Conduct solution assessments and validation and provide report
Software Support Technician Cape Town
Datafin It RecruitmentCape Town Region
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
System Analyst Cape Town
Dlk GroupSouth Africa
Documenting business process requirements through interviews or facilitation sessions. Conducting engagements Preparing business cases and conducting risk assessments. Conducting playback sessions(presentations) extracted from the business documents and through the interview process is accurate and complete. Tertiary qualification
Assistant Manager Cape Town
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Assistant Manager
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Support Technician Level 1
FreerecruitKloof Street
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
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