fast-paced environment. The role is shift-based, including night shifts - supporting network infrastructure Cellular technology Willing and able to work night shifts Ability to work quickly, calmy and decisively
fast-paced environment. The role is shift-based, including night shifts - supporting network infrastructure Cellular technology Willing and able to work night shifts Ability to work quickly, calmy and decisively
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational preferably own reliable transport as rotational shift work will be expected. DUTIES: Assist customers certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting preferable as you will be required to perform rotational shift work. ATTRIBUTES: Good communication, time management
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
environment Candidate is required to work shifts based on 24/7 rotational shifts, including public holidays. Operation system to be maintained Grade 12 Ability to work shifts A, N, CCENT or CCT (100-490: Supporting Cisco routing
Participate in MBR/QBR reviews and new business growth calls; Business Value Creation: Identify, implement, and a 24 x 7 environment, specifically the 2PM-11PM shift onsite; Salary: Market-Related
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality