including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
one of our banking client. Java Full stack Developer with Angular, 7 years experience , Banking experience Developer ( With Angular) for one of our clients in banking . Its a hybrid position (3 days in the office weekly)
management tools such as HP ALM, JIRA, or Quality Centre Understanding of software development life cycle businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We management tools such as HP ALM, JIRA, or Quality Centre Understanding of software development life cycle businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
management tools such as HP ALM, JIRA, or Quality Centre Understanding of software development life cycle businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We management tools such as HP ALM, JIRA, or Quality Centre Understanding of software development life cycle businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets