internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template Manager and Operations leaders QUALIFICATIONS Graduate in any stream External candidate: Minimum 1 year internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template Manager and Operations leaders QUALIFICATIONS Graduate in any stream External candidate: Minimum 1 year
internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template Manager and Operations leaders QUALIFICATIONS Graduate in any stream External candidate: Minimum 1 year internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template Manager and Operations leaders QUALIFICATIONS Graduate in any stream External candidate: Minimum 1 year
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests
issues raised by the business Maintain appropriate levels of procedural documentation Adhere to appropriate (recommended) Problem solving exposure at business level Commitment to performing routine as well as investigation/analysis hours if required Highly organized with a high level of customer focus Excellent time management Accurate
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests
accounts • Working on escalations within Service Level Agreements • Attend to technical and software related
artefacts. Document impact of requirements on the high level architecture of systems and Analyse software documentation Professional with the ability to communicate at all levels of the organisation Familiar with technical and
artefacts. Document impact of requirements on the high level architecture of systems and Analyse software documentation Professional with the ability to communicate at all levels of the organisation Familiar with technical and