DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
functional changes to applications, supporting training efforts, and assisting with User Acceptance Testing meet the specified requirements. 4. Training Support: - Develop training materials and documentation for for end-users. - Conduct training sessions to ensure smooth adoption of new processes and systems. - Provide stakeholders. - Experience in developing and delivering training materials. - Familiarity with UAT processes and
validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos) SKILL
validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
to Fully install, program, cabling and supply training to the customers on new PBX systems, VOIP systems to Fully install, program, cabling and supply training to the customers on new PBX systems, VOIP systems
changes and develop appropriate communication and training plans.Creating change management plans for projects interventions, such as communication campaigns, training programs, and stakeholder engagement activities changes and develop appropriate communication and training plans. Design and execute change interventions interventions, such as communication campaigns, training programs, and stakeholder engagement activities. Track the
else if not, then willing to learn as will be trained/upskilled Hybrid Contract R250-R500/hr depending
Content creation software and attend relevant training Personal skills/attributes: Graphic design skills per exam Social and corporate functions Personal training session (Mon, Wed, Fri)
development. Organizing knowledge sharing and training within the team. Collaborate with other teams working hours and work from home option; Sufficient training and career opportunities; Holiday pay, because