practitioners in South Africa to strive for new standards in healthcare. Your success is our priority - our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts Working on escalations within Service Level Agreements Attend partners Initial point of contact on product queries Service excellence Matric certificate and/or IT related
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
Software Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
technology solutions provider committed to ensuring customer satisfaction across various sectors including solutions that establish new standards in the digital age. About the Role: Service Excellence Coordinators efficiency of processes as well as enhancing the customer experience. Requirements: Demonstrated ability improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
HVAC, Fire and Wet Services Specialists seek experienced Regional Project Manager for the WC Region Project required, Experience in fire protection, HVAC, Wet Services, good budgeting, planning, and organizing skills
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
you're passionate about delivering exceptional customer service and technical support, this could be the perfect development, particularly in mastering online customer service systems. Availability : Ability to respond
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical excellent communication skills, and a passion for customer service, we want to hear from you. Apply now to be Logging of all Incidents and Service request according to ITIL standards • Follow up on existing and outstanding management as per ITIL standards and best practice • Respond to all customers within the SLA timeframe