enhancing our ServiceNow platform to meet business needs. This role requires a deep understanding of ServiceNow ServiceNow capabilities, coupled with experience in the telecommunications industry. You will collaborate drive efficiency and effectiveness. EXPERIENCE LEVEL: Years of experience: > 7 RESPONSIBILITIES: Analyse customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed Continuous analysis) Develop training material (user guides, instructional videos) SKILL SET: Experience in ServiceNow
Candidate Requirements 7 years experience as a Business Analyst Experience in Remedy platform. Strong business customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed Continuous (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
within the business. • Conduct Business Readiness needs analysis for relevant business units to determine mobilise a Business Anchoring team (BAT) structure to provide direction, make decisions and manage the flow of • Communicate the Business Readiness tasks that need to be performed. • Engage with the Sponsor and Business support end-user training efforts in preparation for go live. • Ensure that feedback is provided by the Training Training team and People Partners that all training has been completed. • Coordinate the creation of Quick
Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services product meets conditions, standards, and customer needs. Support developers with design and requirements development, lead client kick-off, and contribute to training. Oversee implementation workflow, configure SIS SIS environment, and troubleshoot issues. Provide resolutions, prioritise support items, and analyse data feedback. What you need: Bachelor's degree or similar qualification. Formal training in requirements analysis
location and a physical extension. Physical changes need to be translated into SAP. Adapt/extend to include (UAT) and training. Years of experience Senior WM resource with at least 5 Years of experience. MS Office
of IT systems in the event of a disruption. Provide training and guidance to client staff on disaster recovery Collaborate with external vendors and service providers as needed to enhance disaster recovery capabilities responding to incidents. Data Management and Backup: Experience with data storage solutions, backup strategies server administration role. Minimum of 5 years' experience in IT disaster recovery planning, implementation risk management, and IT security best practices. Experience with disaster recovery software and tools. Relevant
management of projects to meet identified business needs, acquiring and utilising the necessary resources relationships as it relates to the project
Mission: Provide analysis, reports and dashboards using BI technologies. Build star schemas when needed and monitor the data loadings. Support the users and train them. Key Activities and Accountabilities: Ensure users to propose the best analytics to meet the needs. Take ownership on user stories, update them upon bachelor's degree in computer science. Experience 3 years of experience of BI solutions, including ETL and and visualisation tools. 3 years of experience with SQL and a programming language, ideally Python 2 years
Mission: Provide analysis, reports and dashboards using BI technologies. Build star schemas when needed and monitor the data loadings. Support the users and train them. Key Activities and Accountabilities: Ensure users to propose the best analytics to meet the needs. Take ownership on user stories, update them upon bachelor's degree in computer science. Experience 3 years of experience of BI solutions, including ETL and and visualisation tools. 3 years of experience with SQL and a programming language, ideally Python 2 years
logging calls and following up with service providers and regions. This will include routing of tickets intervention including routine tests Providing technical leadership, training and support to staff Conducting reports Participating in departmental projects Providing support where required Matric essential, tertiary work shifts on site At least 5 years similar experience Must have knowledge of incident management and