logging calls and following up with service providers and regions. This will include routing of tickets intervention including routine tests Providing technical leadership, training and support to staff Conducting Participating in departmental projects Providing support where required Matric essential, tertiary qualification work shifts on site At least 5 years similar experience Must have knowledge of incident management and
intervention including routine tests• Provide technical leadership, training and support to staff• Conduct hand-over reports• Participate in departmental projects• Provide support Incident Management Problem Management Must have technical / professional qualifications: Matric essential Degree/3 Year National Diploma (S4)/within
analysis and drive incident lifecycle. Requirements: Matric Degree / 3 Year National Diploma (S4) within Electrical intervention including routine tests Provide technical leadership, training and support to staff Conduct hand-over compile reports Participate in departmental projects Provide support
Compliance Manager. Based in Cape Town. Requirements: Matric Bachelor's Degree in Computer Science, Information Systems or other related field, or equivalent work experience. Certification in risk, information systems and/or Word, Power Point and Visio Ability to learn from training and on-the-job coaching This role supports to Management) IRM standards, processes, tools and training Analyse deficiencies / gaps in the current IT compliance with local legislation and regulations by providing policies, procedures, controls and standards Support
running of production application and infrastructure Provide 24 x 7 first-line standby/support for production within systems to achieve Service Level Agreement Provide technical advice and consultation to business Implement monitoring Grade 12 (Matric) Minimum 2 years of practical technical support experience IT-related tertiary
understanding of ServiceNow capabilities, coupled with experience in the telecommunications industry. You will drive efficiency and effectiveness. EXPERIENCE LEVEL: Years of experience: > 7 RESPONSIBILITIES: Analyse stories and validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions analysis) Develop training material (user guides, instructional videos) SKILL SET: Experience in ServiceNow
Candidate Requirements 7 years experience as a Business Analyst Experience in Remedy platform. Strong business stories and validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
Qualifications Education Matric 3 Year Tertiary Qualification 5 years relevant experience OR Matric 7 years relevant relevant experience Formal training and certification in a recognised project management methodology Industry Industry Experience Proven experience in project management, preferably with experience in business exit strategies or similar high-stakes transitions. Proven experience with IT integration projects Excellent leadership
Budgets Matric, Tertiary Qualification and 5 Years experience or: Matric and 7 Years experience Project
Budgets Matric, Tertiary Qualification and 5 Years experience or: Matric and 7 Years experience Project