We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Management Team, Merchants Department, Impacted Call Centre Agents.
establish standards for AppDynamics Controller and agent deployments. - Optimize and tune deployments based - Test and implement the AppDynamics Database Agent. - Test and implement AppDynamics End User Experience
Maintain interaction with business analysts, change agents as well as project managers to create synergies process. Test policy and procedural manuals, job aids, quick references and training material to ensure
Maintain interaction with business analysts, change agents as well as project managers to create synergies process. Test policy and procedural manuals, job aids, quick references and training material to ensure
assessments and assist with managed Security Operations Centre tasks
they aim to make a significant impact on the medical industry in South Africa. They are actively searching Experience in critical business platforms or the medical industry R70,000 - R80,000 per month
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
agreed sourcing process. Address all enquiries to aid resolution related to supplier payments and invoicing acumen