Beyond Work.
We are seeking a Customer Service Engineer I to join our team. As a be responsible for providing high-quality customer service and technical support to our clients. This
What you’ll do:
implements standard operating procedures and customer service guidelines relating to IT support.
As L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical business processes to our customers. The ideal candidate is knowledgeable about IT Service Management, has experience
or more years' experience in aftersales or customer services. Experience in aftersales in a technical field repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
implements standard operating procedures and customer service guidelines relating to IT support. As a Platform L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical business processes to our customers. The ideal candidate is knowledgeable about IT Service Management, has experience
platform application support to achieve customer satisfaction and service excellence. Accountable for problem support. Ensure high standards of customer engagement and services are maintained. Expected to complete fruitless, wasteful and irregular expenditure. Customer Service Maintains effective working relationships relationships with customers (both internal and external) towards rendering highest quality of services. Represents Functional Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics
repair and technical issue resolution Excellent customer service and communication skills Able to work well
maintenance visits, and providing exceptional customer service. This role requires a combination of technical
project management and analysis skills Team and customer service oriented Write and maintain documentation
remain self-motivated Provide excellent client/customer service and ensure quality assurance Pay close attention
Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken