year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
ESXi, vCenters, and VMware platforms
Management Team, Merchants Department, Impacted Call Centre Agents.
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set colleagues / users. Should be willing to deal with (talk to) our customers. In most cases they will be foreign
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation
implement effective solutions to ensure OEE and flash centre targets are achieved. Responsible for continuous overheads/CAPEX budget planning. Plans process and show overall manpower requirements within planned processes
colleagues / users. Should be willing to deal with (talk to) our customers. In most cases they will be foreign
forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations