being responsible for accepting and logging all telephonic, requests and incidents within the scope of the
being responsible for accepting and logging all telephonic, requests and incidents within the scope of the
generic applications Drawing and submitting monthly telephone “Man” reports Drawing and submitting monthly fax fax “Man” reports Liaising with the telephone service provider See Description See Description
generic applications Drawing and submitting monthly telephone “Man” reports Drawing and submitting monthly fax fax “Man” reports Liaising with the telephone service provider See Description See Description
Production Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production
requirement. Manage requests raised by users either telephonically or via email. Support Applications that cover
Years’ experience in First call resolution
Qualifications
communication skill, both in front of the client and via telephone - Creative problem solving ability - Proven ability
ability to handle multi-tasking requirements. Good Telephone Etiquette. Troubleshoot operational issues as