Customer Care Call Center Mtn Jobs in South Africa
IT / Computing / Software
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Data Center Engineer Jhb - Northern Suburbs
Cletech Recruitment
North Johannesburg
Reference: JHB001342-YK-1 Brief Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department in their Johannesburg Head Office. This position is responsible for the design, implementation, maintenance, and optimization of data centre infrastructure
share this job on whatsappCall Centre Agent - Cape Town
Tsogo SunKing William's Town
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile offered Drive brand loyalty through a personalised customer experience Correctly escalate issues to internal welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple our products Customer focus and adaptability to different personality types 1 year call centre experience
Customer Success Operations Parktown
The Super Staffers Pty LtdSouth Africa
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
Customer Success Manager Cape Town
ParvanaCape Town Region
related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. offer, do visit our website - www.parvana.co.uk Customer Success Manager, Technical Account Manager, IT
Managed Services Manager
Handpicked RecruitmentSouth Africa
beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience experience in managing a team within a call center or customer support environment. Experience in overseeing (e.g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and documentation and communication purposes. Familiarity with call centre technologies and software. Basic understanding Oversee daily operations of the call centre to ensure high levels of customer satisfaction. Schedule and manage
Services Manager Tshwane (pretoria)
Handpicked RecruitmentSouth Africa
beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience experience in managing a team within a call center or customer support environment. Experience in overseeing (e.g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and documentation and communication purposes. Familiarity with call centre technologies and software. Basic understanding Oversee daily operations of the call centre to ensure high levels of customer satisfaction. Schedule and manage
Lead Solution Architect Umhlanga
CareerboxUmhlanga Rocks
and customers. Demonstrate deep understanding of customer service, architecture and Contact Center platforms needed to operate customer contact centres Demonstrate deep understanding of customer service methodologies Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center technologies Planning Management; ability to balance internal vs external customer requirements Adaptability / Resilience with the the ability to manage under pressure Customer Service orientated. Effective decision making skills Initiative
System Specialist Gauteng
University Of JohannesburgGauteng
and the administration of key Microsoft System Center products to ensure a secure and efficient computing System Center Configuration Manager (SCCM) for software deployment and updates. Manage System Center Service problem management. Support and Maintain System Center Operations Manager (SCOM) for proactive monitoring experience in System Center Configuration Manager. At least 3 years' experience in System Center Service Manager Manager. At least 3 years' experience in System Center Operations Manager. At least 3 years' experience in
System Specialist (p7) (information & Communication Systems Division: Infrastructure & Operations) (re-advert)
University Of JohannesburgGauteng
and the administration of key Microsoft System Center products to ensure a secure and efficient computing System Center Configuration Manager (SCCM) for software deployment and updates. Manage System Center Service problem management. Support and Maintain System Center Operations Manager (SCOM) for proactive monitoring experience in System Center Configuration Manager. At least 3 years' experience in System Center Service Manager Manager. At least 3 years' experience in System Center Operations Manager. At least 3 years' experience in
Retention Manager Centurion
Sabenza It RecruitmentCenturion
Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate operational excellence within our retention call center model. Leverage your consumer marketing experience
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