systems. Availability : Ability to respond to after-hours calls as needed, ensuring our clients receive required. Working Hours: Monday to Friday, 8:00 am to 5:00 pm, with flexibility for after-hours support. Market
transportation required)
Please refrain from
network infrastructures actively
travel, you'll also be on standby for emergency after-hours support. This role demands ownership of tasks Expectations: Achieve a minimum of 120 billable hours per month by the end of the probation period. Training:
following up and escalation and closing of tickets after customer agreement.
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Focus
elements are monitored on a 24/7 basis.
following up and escalation and closing of tickets after customer agreement. Focus Areas: To ensure that network elements are monitored on a 24/7 basis. Capture all network incidents on the FMS. Report, handover
to both guests and staff, during and after normal office hours.
production defects or service outages, Providing after-hours support for applications Participating in disaster
sion for technology
Participate in meetings with sponsors and end users to capture the brief for their process requirements To convert located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance. Duration