training course (6 months - 1 year) and understand the basics around PCs, laptops, printers, etc. It would be be preferable that this person also has some basic networking and internet related experience.
Job duties:
Asterisk telephony environment. • Basic knowledge of Asterisk. • Basic knowledge of Linux OS. • MySQL skills understanding structure. • Basic knowledge of of QueueMetrics troubleshooting. • Basic knowledge of of ViciDial proactively monitor Linux servers. • Trace analysis. • Basic scripting knowledge and how to read various languages protocol. • Packet capture. • Knowledge of VMWare. • Basic knowledge on Network switching & routing. (Mikrotik
Engineering team. This position requires a combination of basic to intermediate
programming skills, namely
Training:
Relevant MS Certification Basic knowledge of Active Directory and SCCM Basic knowledge of ITIL practices Anti-virus software Basic operating system knowledge Output device support Team Viewer Basic network troubleshooting
Preferable skills Basic understanding of networking & IT infrastructure Ability to multitask Basic HTML knowledge
after-hours support when necessary
Basic Qualifications:
supervision. Address basic technical challenges, seeking guidance when needed. Conduct basic maintenance on
Address basic technical challenges, seeking guidance when needed.
Conduct basic maintenance
development)
Database wizardry with SQL and a basic knowledge of SQL Server
Front-end wizardry
Hardware Proficiency in Radius Manager Software Basic internet support and telephonic troubleshooting