and create blog pages.
participate in product training as and when required and provide ‘train the trainer level' training. To produce produce end-user facing documentation and training material for delivery with process changes or new processes
validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos) SKILL
sessions and train and upskill with fellow team members
Education and Training:
account management, customer success or online training in the software industry
A track record migration from clients previous solution
Online training sessions on our software
Regular client
support to clients to be able to provide additional training on solutions.
and timeliness.Training and Support
and implement training plan and the training budget
· Ensure recovery of training cost from SETA
· Ensure training requirements are met
· Ensure HR functions are executed properly and timeously
· Manage staff development training and team building
Manage Various Operations
Management Process Improvement and Documentation Training and Knowledge Sharing Requirements: At least 8 functional configuration, testing, and client user training; configuring and testing system implementations