unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment.
The role involves collaborating practices to support the organization's data centre operations.
DUTIES AND RESPONSIB data centre infrastructure, equipment, and systems.
Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity
automotive OEM is looking for a Group Compliance Supervisor to be based in Pretoria for an 18 months contract Distribution) processes. Automotive Aftersales Compliance Supervisor (18mths fixed term) KEY DUTIES Implement, entrench Parts processes by liaising with all functional supervisors and key leads in order to map the “current” and change requests. Automotive Aftersales Compliance Supervisor Minimum experience & qualifications requirements
Be a hands-on On-site Supervisor Cables removal, installation, multi-cable transits Fiber Optic Splicing
The NOC Supervisor plays a pivotal role in supporting the NOC Manager in ensuring the smooth operation science, engineering, or related field Relevant Supervisor / Management certification. Relevant networking
skilled and experienced HVAC Supervisor to join their team. As the HVAC Supervisor, you will be responsible
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
Management Team, Merchants Department, Impacted Call Centre Agents.