requests from varied inbound sources into the companys Call Management System.
comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational
comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
emergency onsite support is required at the data centre. Professional diagramming and completing of relevant
ability . Contact Garth at garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Contact Nokuthula at nokuthulage-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities