for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: Oversee service center's operations, including staffing, resource allocation, and workflow management. Develop and and implement operational policies, procedures, and performance standards to ensure high-quality service performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement Collaborate with cross-functional teams to address operational challenges and drive process improvements. Maintain
Responsibilities:
meets ambition. Position Overview: As the IT Operations Manager, you will be responsible for overseeing and skilled professionals in managing and delivering infrastructure design, operational excellence, and information Lead and manage a team of IT professionals responsible for infrastructure design, operational excellence Proven experience managing and delivering infrastructure design and operational excellence in a fast-paced fast-paced environment. Strong background in managing and delivering information security systems and processes
Operations Manager (Information Technology)
We are seeking an Operations Manager exceed customer expectations through the effective management of people, process, and technology. The incumbent Improvement and Innovation
My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing
position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate and Tier 2 network operations support requirements, including escalation management. View our other positions identify and address potential issues promptly Managing and co-ordinating shift workers effectively to Taking accountability for providing Tier 2 network operations support, resolving complex technical issues within within the defined service level agreements Managing escalations efficiently, ensuring proper documentation
If you are a passionate AWS/ Azure Operations & Incident Manager with strong focus on infrastructure in particular Incident , Problem Management, Configuration Management
for an IT Security Operations Analyst to join their dynamic team. You will manage access to domain resources various Business applications and services. Operational Support: Create user accounts on Active Directory security authorization requests in accordance with operating procedures. Troubleshoot and resolve authorisation administration procedures that safeguard the operating environment against accidental or unauthorized unauthorized modification or disclosure. Provide monthly management information to demonstrate performance of the
about a brand new role for a Senior B illing Operations Engineer within a well established ICT company Join this innovative team as a Senior Billing Operations Engineer, where you'll take charge of the core drive innovation and stability in our billing operations, making this role a key player in our success Years working experience with Linux / Unix based operating systems 8 - 10 Years experience with SQL databases What will you be doing? Billing System Management, Rate Management, Billing Process Optimization, Customer