Delivery Working together as a team to reach department/team's goals by respecting, trusting and assisting remote support to all Absa users utilising the given remote tools, by resolving all non-hardware related parties. Identifying and reflecting in Service Now all Domain controllers that are offline and re-assigning assistance. Identifying and reflecting in Services Now all regions where problems are being experienced on the to the relevant Absa support teams. Ensuring that all incidents logged in Service Now are resolved remotely
addition, the General Manager is to ensure that all our contractual obligations to the vendor are upheld Produce coherent and integral plans including the drivers such as: budgets, resources, vendor strategies partners and vendors Ensure that all the business unit's activities comply with all governance, and are ethical organization's code of conduct Must ensure that all valuable data in the business unit is recorded, analyzed
measures as established and set for the Operations Department while Serving as the company's representative objectives. Contributor into the development of the Departments Operations Strategy and into supporting organizational leverage it to improve cost effectiveness. Ensure that all new services are designed to deliver the levels of relevant laws, regulations, and company policies in all operational activities. Vendor Management Manage Cross-functional Collaboration Work closely with other departments such as finance, human resources, and marketing
measures as established and set for the Operations Department while Serving as the company's representative objectives. Contributor into the development of the Departments Operations Strategy and into supporting organizational leverage it to improve cost effectiveness. Ensure that all new services are designed to deliver the levels of relevant laws, regulations, and company policies in all operational activities. Vendor Management Manage Cross-functional Collaboration Work closely with other departments such as finance, human resources, and marketing
diverse projects with the aim of gaining exposure to all the daily functions of the industry as well as in similar fields Articles (advantageous) Valid Code B Drivers License and own vehicle Sage Intacct Implementation
backstage hero, ensuring data harmony across all departments. Empowering users through training and self-service
guides Collaborating with other IT staff and departments to ensure smooth functioning of IT services and
partners and other departments and maintaining data consistency across departments and process partners
well as the finance and sales department • Drive the implementation of all warehouse activities being accurately
Management) tasks and tickets as required Assist user departments in drafting system requirement documentation ensure operational readiness of systems Ensure that all processes have been investigated / considered in Security topics Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application