Hollard Customer Service Jobs Jobs in Midrand, Gauteng

In-service Training Programme Midrand

 Alteram

Midrand

their qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a

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Service Operations Manager Midrand

 Asie Personnel

Midrand

Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Hardware Service Products and Solutions. Management of hardware service portfolio. Customer SLA management

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Sap Software Engineer-tax/customs (advanced)

Midrand

FICO / GL Project Experience
- SAP GTS / Customs Process Knowledge
- SAP FI
- SAP CO

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Call Coordinator Midrand

 Datacentrix

Midrand

information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple

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Help Desk Technician Midrand NEW

 Mustek Limited

Midrand

advice to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately received Serve as the first point of contact for customers seeking technical assistance over the phone or on the issue and details provided by customers. Walk the customer through the problem-solving process Provide accurate information on IT products or services. Record events and problems and their resolution and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate

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Mcse Engineer Midrand

 Datacentrix

Midrand

responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the

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Product Owner NEW

Midrand

performance

• Drive customer adoption and usage of digital products and services
• Performance sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential)
• Experience with Digital service and product management (essential)
• Product

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Product Owner Midrand NEW

 A1l Digital

Midrand

Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development

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Junior Support Engineer Midrand

 Adapt It Ltd

Midrand

Responsibilities • Providing timely technical support to customers via various channels such as phone, email, Freshdesk • Communicate timelines with customers while adhering to our service level agreement for issue response/resolution Increase customer happiness and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism and customer service at all times. • 24x7 standby. • Manage and & consultation services on the supported systems as required by the customer. • Ensuring all system

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Cyber Security Lead Midrand

 Phakamo

Midrand

delivery from the team, strengthen and advises customers and the Engineering team on the security systems' maturity and resilience posture for protecting customer s and Phakamo s digital assets. Key Objectives: company's operations from product development to customer service. Keep abreast of new security threats and their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual to technical requirements in the delivery to customers. Work and Collaborate with the Project Management

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