step-by-step technical help, both written and verbal. • Attend to all logged support incidents and calls. • Communicate level agreement for issue response/resolution. • Attend to all logged support incidents and calls. • Work troubleshoot issues. • Compiling monthly reports. • Attend customer meetings as needed to troubleshoot critical his/her own and within a team. • Self-starter • Shell scripting ability for system administration. • Novice
Java J2EE C C++ Angular React Native Script Ionic Shell Scripting Reference Number for this position is
Nagios and ICINGA Devops Experience Experience in Shell, Perl, Python and a higher programming language
source security tools; programming languages; and shell scripting. Senior and Intermediate Full stack developer
management reporting, ITIL Ops: Azur Cloud, Linux and Shell, Tomcat, GitHub, GitHub Actions, Logstash, Influx
external stakeholders. · Attending weekly level 10 and daily stand-up meetings. · Attending all knowledge sharing sharing sessions. · Attending Boiler/Troubleshooting sessions when required. · Completing of weekly Timesheet Timesheet · Attending Udemy training courses · Working closely with Intermediate/Snr developers to continually Monitor and ensure that all support calls are attended to and that all tickets are resolved within the the SLA. • P1 & P2 issues need to be attended to if and when required (including after hours) • Ensure
beyond the scope to L3 support. Regularly update and attend to all customer UNA queries and follow UNA process record of VIP support A and N certified Excellent attendance and punctuality are required Own vehicle (essential)
Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint
Execution according to the Agile Methodology and attending of all team meetings, including Stand ups, Sprint
process and adhere to Agile Methodology.