Telecoms Industry requires a candidate for Remote Support L2. 5 - 10 years experience Matric Ability to tertiary
PURPOSE: To support and maintain all Connected Customer shared infrastructure (Unified Communications) EDUCATION: • Grade 12 (NQF 4) • A tertiary qualification in IT or equivalent NQF level 6 EXPERIENCE: • 3 years years network support and design experience • Experience in maintaining routers, switches, voice gateways and complaints • To perform second and third level support for day to day operations. • To evaluate, implement identify system problems before they affect the client's systems • Ensure minimum downtime of systems and
To Provide IT support for our client Columbus with hardware and software issues. The role is to provide including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting FORMAL EDUCATION: Grade 12 IT Diploma/Degree IT Systems ((NQF 5) Certificate EXPERIENCE: 2-3 years' experience experience in IT software and hardware support End User support with troubleshooting skills and networks exposure rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION CompTIA
solutions and techniques during projects. Intellinexus supports career development and growth of its employees their consultants in their careers. Minimum of an NQF level 7 Bachelor's Degree in IT/Project Management/Programme
accuracy. Ensure your systems are security compliant. Apply Pentest findings to your systems as required. Do capacity management on your system and act on it accordingly. Ensure your systems are on the GROUP standard standard software levels. Work as a team member. Share knowledge and experiences to improve team. Go-live preparation preparation and post Go-live support Support the functional team with issues and provide a solutions-based e QUALIFICATIONS/EXPERIENCE SAP Basis experience 5 years SAP K3/K4 Certification (advantageous) ESSENTIAL
Proactively propose solutions to improve the support of (new) business processes. Providing business stories Execute and/or support testing activities, for example: unit testing, system integration tests, regression migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present Update and maintain documentation as an existing system's functionality is changed. Taking a proactive approach FuelledbyPassionIntegrityExcellence QUALIFICATIONS/EXPERIENCE 5-8 years of DevOps (Operations, configuration/development)
Proactively propose solutions to improve the support of (new) business processes. Executing the required documentation, Conducting Unit tests, Regression tests, System Integration security tests including recording Go-Live support activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting Production Support tickets (Incidents & Problems tickets) within defined SLA's (Service Level Agreements) Update and maintain documentation as an existing system's functionality is changed. Execution according
(TLM) Support with the Planning, conducting and after care related to TLM activities. Support with the architecture documentation with focus on TLM. Supporting the development of technical recommendation with Applications) in support of TLM. Interfacing with other experts regarding TLM topics in support of the relevant Experience (5 to 6 Years) Higher qualification in computer sciences/Information Systems or equivalent and delivery of presentations to all organization levels Communication methodology skills in big organisations/initiatives
tests, Integration tests and System Integration security tests. System Monitoring including Idocs Monitoring process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls (Service Level Agreements) Responsible for troubleshooting issues for the system and providing support Executing Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Certification SAP SD Solid experience Vehicle Management System (VMS) added advantage. MM Expertise Any additional
analysing and planning of SAP maintenance tasks and system change's together with the DevOps Operations/Technical (non-functional) projects/maintenance for the supported landscapes. Ensure projects/ maintenance are on-time Provide 2nd level support during incidents by analysing system logs and overall system resources to the constant alignment and improvement of the SAP system. Responsible for ensuring availability and performance operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic