project plans and manage their implementation.
schedules. • Supplier management: Manage relationships with approved suppliers 1st/2nd level support • Log calls recurring problems and report in weekly meeting Alert Management • Use and update the knowledge base of the system at all levels of the business with technical and non-technical staff. • Effective time management skills
optimisation of database performance and maintain high level of availability ensuring the systems are accessible when required. Install and configure database management systems (DBMS) ensuring that the DBMS can handle efficiency of the database management system including proper handling of patch management and updates. • Capacity FIC's databases including selection of database management systems/platforms. • User Support - provide support integrity and security. • Service provider management - manage relationship with service providers' providing
Acquisition and Deployment
- Operational Management
Formal
UTM
o Wireless
o WAF
o Analyzer and Manager
- CCNP (Networking or Security) and CISSP
are not comfortable with all company functions. Manage and deal with telephonic inquiries and issues and ad-hoc instructions given by team leaders or management. Skills and attributes: Diagnostic and problem-solving