maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Leading Capital Markets banking environment requires a Senior Java Developer to provide specialist advice ability. Contact Garth on Garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
test strategy. Adherence to Automation scripting standards Automation lab infrastructure and equipment upkeep manual and automated) according to QC defined standards/processes, and report variations. Monitor issues or escalation. Contribute to testing quality standards in alignment with the overall test strategy. Peer
level. · Ensure all Oss comply with business standards and are IT approved. · Ensure all Oss are monitored environment. · 4 years' experience in participating in on-call rotations, and providing after-hours support in
Take accountability for maintaining platform standards and best practices, and drive adoption across