(incidence of underbilling) To implement the operations infrastructure for the performance of Billing cost-impacting issues To manage overall Billing operational performance and interfaces to customers Responsibilities: Planning Operational Framework Planning Operations Infrastructure Planning and Deployment Operational Framework Framework Management Operational Incident Management Technology Management Continious Improvement Stakeholder
existing accounts. KEY RESPONSIBILITIES: Account Operations Management • Identify and facilitate sales and and constantly keep the commercial goals on the operations leadership team's radar. • Communicate with clients Stay up to date of new trends and innovations in operations. • Manage business risk, through continuous internal and maintain the highest ethical standards in operations practices. External Parties and Relationship
enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities leaders or stakeholders. · Ensure day to day operational support required from area of specialisation implement specialist knowledge within the day-to-day operations of the organisation Maintain expertise level: