Call Centre Agent For Medical Aid Jobs in South Africa

Managed Services Manager NEW

Centurion

beneficial but not a must.

5+ Years in Call Centre or Customer Support Management role

Extensive role

Extensive experience in managing a team within a call center or customer support environment.

Experience g., Power BI, ClickView, Excel, CRM systems, call centre software).

Accuracy in handling data communication purposes.

Familiarity with call centre technologies and software.

Basic understanding to:

Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Johannesburg

Hourly

(outputs) to the programs "outcome" with the aid of the business change manager.

Planning

for this search.