Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer I responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Finance Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
sector is on the search for a Cloud Engineer (Database Services) to join their team and to work with of cloud configuration/s
of cloud configuration/s
of cloud configuration/s
of cloud configuration/s
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
of cloud configuration/s
is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Systems or engineering Min 3 years relevant working experience as a Field Service Engineer in the ICT Excellent communication skills Exceptional client services experience Detailed orientated Computer literate