environment and should be closer to the sites (OR Tambo, Rhodesfield, and Marlboro Gautrain Stations) Minimum
Technical Agent required for a transport & logistics company in Centurion n Overview:
Seeking a Technical Agent with specialized knowledge in commercial vehicles
the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to to identify top performers and refine agent profiles, ensuring alignment with what 'good' looks like
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They
all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
remote aviation services is looking for Load Control Agents to join our diverse team of more than 450 colleagues producing safe quality load sheets. A load control agent is responsible for the processing of flights, this requirements for the Load Control Agent role are the following: German Load Control Agent A2 German proficiency > matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
and incidents reported via telephone, email, or ticketing system.
Provide first-line technical support track all incidents and service requests in the ticketing system.
Follow up with customers to ensure manage service desk queues, ensuring that all tickets are managed within the established SLAs.
Communicate clients and internal teams to keep them informed of ticket status and progress.
Install and configure experience
Must have experience with service desk ticketing systems and remote support tools.
Must have