Position: Laundry/Service Technician
Location: Cape Town
General Duti supplier to the customer – respect, honesty and dedication must always displayed to the customer and General
Description Position: Laundry/Service Technician Location: Cape Town General Duties: Daily/continuous supplier to the customer – respect, honesty and dedication must always displayed to the customer and General
is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal
is POPIA (Protection of Personal Information Act, 2013) compliant.
the Protection of Personal Information Act 4 of 2013 (POPIA) in the processing of all information, and
the Protection of Personal Information Act 4 of 2013 (POPIA) in the processing of all information, and
Customer and Personal Service Knowledge of principles and processes for providing customer and personal
personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation
evaluation of customer satisfaction.
Sensory Evaluation - Knowledge of methods to conduct taste
specific processes, practices and standards to handle customer complaints.
SQA programmes.
Knowledge
per Supplier quality assurance programme.
Customer, legal and statury related requirements pertaining
t. production, productivity, quality, and customer-service standards.
and guidelines to uphold quality expectations of customer and company. Manage workforce planning to ensure order readiness, customer specs, speed trails, etc.) Ensure all TMC standards and customer commitments (i to ensure delivery of the required level of Customer Service. Apply WCM AM methodologies to ensure continuous
able to troubleshoot a variety of products at customer sites when needed to do so. Minimum requirements able to troubleshoot a variety of products at customer sites when needed to do so. Expanding company's and industry trends. Liaising and working with customers to determine their requirements and developing solutions to product issues and troubleshooting at customer sites by conducting factory trials. Formulating products. Driving new product and service opportunities for customers alongside the sales team. Developing