anticipates, and meets the needs and expectations of customers Takes accountability and ensures others are held lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad are often the first point of contact for our customers. Our team members who work in this department deliver outstanding service. They're knowledgeable about our products and services and are always ready
Position: Laundry/Service Technician
Location: Cape Town
General Duti supplier to the customer – respect, honesty and dedication must always displayed to the customer and General
Description Position: Laundry/Service Technician Location: Cape Town General Duties: Daily/continuous supplier to the customer – respect, honesty and dedication must always displayed to the customer and General
cross functional mill management team ensuring service delivery. Provides input into National Operations appearance and image through housekeeping, frontline customer, and supplier interaction. Oversight of Unitrans applied consistently throughout Operations. Drives inbound, outbound and in–process quality control in line line with the supply chain and external customer requirements throughout Operations. Ensures site and manufacturing meet Feed safety standards. Customer Service Management Manages customer service through demand vs. capacity
Customer and Personal Service Knowledge of principles and processes for providing customer and personal
personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation
evaluation of customer satisfaction.
Sensory Evaluation - Knowledge of methods to conduct taste
specific processes, practices and standards to handle customer complaints.
SQA programmes.
Knowledge
per Supplier quality assurance programme.
Customer, legal and statury related requirements pertaining
t. production, productivity, quality, and customer-service standards.
and guidelines to uphold quality expectations of customer and company. Manage workforce planning to ensure order readiness, customer specs, speed trails, etc.) Ensure all TMC standards and customer commitments (i to ensure delivery of the required level of Customer Service. Apply WCM AM methodologies to ensure continuous
Satisfy the needs and service requirements of the internal and external customers. Manage all required communication skills. Computer literate. Team player. Customer orientated. Able to work in an ever changing fast
headquartered in South Africa. If you're looking for service excellence and guaranteed peace of mind, they are products at an affordable price, and meticulous service. To give you greater value, they stock the widest Africa, Namibia, and Zimbabwe, offering a range of services and working to the highest quality control standards generating sales through establishing and maintaining a customer base, managing expenses, effective stock control (Zimbabwe) operations nationally. Enable excellent customer service by empowering all staff and TSI Glass Operations
t. production, productivity, quality, and customer-service standards. Conduct audits, identify trend unit, eliminate errors, and deliver excellent customer service. Analyse and improve organisational process maintenance/operations. Track supplier pricing, rebates, and service levels (i.e. Plastic, can be expanded later). Communicate requirements. 6. Customer Relations Serve as the primary point of contact regarding customer issues related product quality, customer service, accidents, and mishaps on-site. Communicate customer issues with operations